Winter fashion hoodie for men, grey color

If the items received are damaged, or inappropriate, we will assist you with the return policy as early as possible. You need to click the pictures of the damaged product and share them with us on the link provided to you and we will further resolve the matter on the same.

Also, note that items shipped from the Warehouse can be returned within 30 days of receipt of shipment in most cases. Some products have different policies or requirements associated with them like hazardous products that include flammable liquids, gases and many more.  Make sure to return the correct and complete item when making a return. The correct item must be returned to receive a refund.

It can even take 20 days for an item to reach us once you return it. Once the item is received at our fulfillment center, it takes 2 business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account. The invoiced order gets initiated in 0-1 business day after the item has been returned and might take up to 5-10 working days to get the refund to your bank account.

Even if you don't get the refund after completing all the processes, feel free to reach us out on Fawr.

Order placed before 1 PM IST gets early delivery i.e, 3-5 business days, and orders placed after 1 PM IST get delivered in 4-6 days.

Orders being confirmed before 1 PM IST on weekdays are shipped the same day whereas if the orders get confirmed on weekdays or public holidays then they get shipped on the following weekdays. 

Track your order by logging in to Fawr Bsol and get the status of your order.

FedEx, Xpressbees, Delhivery are our shipping partners to facilitate across India.

Seller shall comply with all laws and regulations applicable, including but not limited to anti-money laundering (including ‘know your customer’ and ‘customer due diligence), and economic sanctions laws and regulations. Neither party will engage in a transaction pursuant to this ToU that will cause the other party to violate such regulations.    

Seller shall ensure that no products are sourced or used in the manufacturing or in the provision of services which originate wholly or in part, from any of the prohibited countries stated in the ‘OFAC Regulations and Other Applicable Sanctions Regulations’.

Products must adhere to the legal metrology laws and Indian Labelling requirements by ensuring that the indicated weights and measurement indicated in the products and/or its components are commensurate with the mandatory and legal requirements of the same which make the product and/or components accurate, authentic and secure for consumption/utilisation by the customer. Fawr does not assume any responsibility for the proceedings undertaken by an aggrieved customer/consumer against the seller in the event of a non-adherence. However, in the event of a complaint from a consumer/customer, the seller is obligated to answer queries on the non-adherence to the Legal Metrology Laws, failing which Fawr can temporarily/indefinitely suspend/terminate/block/with-hold your account at its own discretion.

Keep and maintain all Fawr's Personal Information in strict confidence and the obligation to protect Personal Information shall survive in perpetuity